Safe and Secure Experience

g baazi Responsible Gaming

Keep the enjoyment of gaming within healthy limits. g baazi believes betting should be a form of entertainment — not a source of stress or harm in your life.

For 21+ Only
Our Position

Let Gaming Be Entertainment, Not a Burden

At g baazi, we want every player to make informed, conscious choices. Casino games or sports betting are positive as long as they remain a source of enjoyment. But when gaming starts to go out of control, it can become a problem.

Our Terms and Conditions clearly state that g baazi is only for individuals aged 21 and above. Through age verification, we ensure that minors cannot access this platform.

Responsible gaming rests on three things: setting a budget in advance, keeping track of time, and playing with the right mindset. Without building the ability to accept losses, betting can gradually become a burden. To learn more about managing your spending, see our Frequently Asked Questions (FAQ).

g baazi commits to never using any tactic that encourages a player to spend beyond their means. Our support team is available seven days a week, twenty-four hours a day, in both Bengali and English, via live chat and email.

Stay in Control

Tools to Set Your Own Limits

g baazi provides players with several practical features so that everyone can set limits that suit them.

Deposit Limit

Set a maximum amount you can deposit per day, per week, or per month, in advance. Once a limit is set, it stays active on your account.

Session Time Limit

Set a limit on how long you can play in one go. When the set time is up, the system will automatically notify you and can stop the session if needed.

Self-Exclusion

If you feel you need a break from gaming, let our support team know. Your account can be closed for a set period or permanently.

Activity Review

View your betting history and deposit and withdrawal details at any time. Analyse your spending patterns and make decisions as needed.

Cool-off Period

You can temporarily suspend your account for a few days or weeks. No transactions can be made on your account during this time.

Direct Support

To set any limit or if you need help, contact g baazi's 24/7 live chat or email support. Our team is always ready to assist in Bengali.

Stay Aware

Warning Signs of a Problem

If you notice the signs below, it means betting has started to have a negative impact on your life. If you see these in yourself or someone close to you, it is important to seek help quickly.

  • The urge to keep betting in hopes of winning back lost money, known as "chasing losses".
  • Spending beyond the budget set for gaming — drawing from household expenses, loans, or savings.
  • Hiding or lying about betting to family, friends, or colleagues.
  • Repeatedly failing to stop gaming or feeling anxious when trying to do so.
  • Prioritising betting over work, studies, or family responsibilities.
  • Feeling depressed, angry, or restless after a loss, and feeling temporary relief only while playing.
  • Borrowing money from others or selling valuable assets to cover gaming expenses.
Get Help

Sources of Support

If you are experiencing a problem, do not try to face it alone — reach out to someone you know or to a specialist.

g baazi Support Team

Our support team is available 24 hours a day, 7 days a week, in Bengali and English, via live chat and email. They will directly assist with self-exclusion or setting limits.

Family and Trusted Friends

Talk openly with those close to you. A family member or trusted friend can often provide the most effective support — by saying the right thing at the right time.

Professional Counsellors

Speak with a mental health specialist or addiction counsellor. This service is available at various hospitals and clinics across Bangladesh. Seeking professional advice is a sign of courage.

Our Commitment

g baazi's Responsibility and Commitment

g baazi believes that ensuring every player's safety is our core responsibility. We never send messages or run promotions that encourage anyone to bet beyond their means. Our goal is to provide long-term, healthy entertainment.

Our detailed policy on the protection of personal information and player data security can be found on our Privacy Policy page.

We continually work to improve our responsible gaming measures. If any player feels that a particular measure is not adequate, they are welcome to send feedback directly by email. Support email: [email protected]

Remember — betting is never a reliable source of income. No one can guarantee a win. Only use money for betting that you can afford to lose without it affecting your daily life.

Frequently Asked Questions

Responsible Gaming FAQ

To participate in any casino game or sports betting activity at g baazi, users must be at least 21 years old. Age is verified during account verification, and accounts belonging to minors are closed immediately.

To request self-exclusion, contact g baazi's 24/7 live chat or email support. Let them know how long you want to be excluded — one month, six months, or permanently — and the support team will act promptly. You will not be able to log in to your account while self-exclusion is active.

Yes, the limit can be changed. However, requests to increase a limit take some time to take effect — this is intentional, to prevent raising the limit on a sudden impulse. Requests to lower a limit take effect immediately.

No. There is no guaranteed way to recover money lost from betting. The tendency to keep betting in order to recover losses — known as "chasing losses" — is a key sign of problem gambling. In such situations, taking a break and speaking with the support team is the most important thing to do.

Start by speaking with them calmly. Express your concern without blaming them. If needed, seek help from a professional counsellor. You can also inform g baazi's support team — they can assist in taking appropriate steps regarding the account in question.

Yes. Gambling addiction is a recognised mental health condition and effective treatment is available. Professional counsellors use various methods, including Cognitive Behavioural Therapy (CBT), to help people overcome this type of addiction. Acknowledging the problem and seeking help is the first and most important step.